Customer Service Specialist
The Martin-Brower Company, LLC The Martin-Brower Company, LLC Dickson, TN Dickson, TN Full-time Full-time $18 an hour $18 an hour 4 hours ago 4 hours ago 4 hours ago Overview:
Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries.
We are dedicated to creating an outstanding work environment for our team of 12,500
employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.
Responsibilities:
Willing to work any day shift and any schedule due to our 24/7 environment Pay Rate:
$18.
00/hour Pay Transparency Statement:
The compensation philosophy reflects the Company's reasonable expectation at the time of posting.
We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.
This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.
Position
Summary:
Respond to and interface directly with customers regarding their orders; generate customer orders.
Position Responsibilities may include, but not limited to:
Provide customer support with special requests and assist various departments in the Distribution Center as needed Utilize specialized software to validate store orders Actively analyze store orders and resolve any errors or omissions Other projects or duties as assigned
Qualifications:
Required Skills and
Experience:
High School diploma or GED Six (6) months experience with data entry Proven ability to work in a demanding customer service environment handling customer requests via phone and/or in person Exceptional problem-solving skills Detail-oriented, conscientious and able to work independently Strong organizational and analytical skills Excellent verbal and written communication skills Consistently demonstrate a positive approach, team-player attitude and professional demeanor Willing to work any schedule, including weekends, due to our 24/7 environment This position must pass a post-offer background and drug test Physical Demands and Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.
Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries.
We are dedicated to creating an outstanding work environment for our team of 12,500
employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers.
Responsibilities:
Willing to work any day shift and any schedule due to our 24/7 environment Pay Rate:
$18.
00/hour Pay Transparency Statement:
The compensation philosophy reflects the Company's reasonable expectation at the time of posting.
We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.
This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program.
Position
Summary:
Respond to and interface directly with customers regarding their orders; generate customer orders.
Position Responsibilities may include, but not limited to:
Provide customer support with special requests and assist various departments in the Distribution Center as needed Utilize specialized software to validate store orders Actively analyze store orders and resolve any errors or omissions Other projects or duties as assigned
Qualifications:
Required Skills and
Experience:
High School diploma or GED Six (6) months experience with data entry Proven ability to work in a demanding customer service environment handling customer requests via phone and/or in person Exceptional problem-solving skills Detail-oriented, conscientious and able to work independently Strong organizational and analytical skills Excellent verbal and written communication skills Consistently demonstrate a positive approach, team-player attitude and professional demeanor Willing to work any schedule, including weekends, due to our 24/7 environment This position must pass a post-offer background and drug test Physical Demands and Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions.
Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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