ERP Business Analyst

Primary Duties and Responsibilities
o Reports to ERP Applications Manager
o Second level support of Plex ERP system. Manage user support requests (USR) from facility first level ERP business champions and end users. Coordinate issue resolution with Plex or other 3rd-party support if needed.
o On-call 24x7 for second level support of critical issues impacting shipping, receiving, or production. Business analysts will take turns being primary on-call person.
o Manage configuration settings in Plex and design new security roles.
o Assist with onboarding of new employees by teaching them general techniques on how to use Plex. Teach first level ERP business champions more in-depth use of the Plex system by functional area.
o Travel to facilities to coordinate implementation of new ERP functions and modules. Travel will be about 25% during a normal month. More travel may be required during initial implementation of Plex at a new facility.
o Translate current business process requirements into functional ERP system requirements.
o Identify business process improvements ideas for future ERP system projects.
Education and Experience
o Bachelor's Degree in Information Systems or related field.
o Minimum of 2-years' experience with multi-plant ERP (Senior analyst requires 5+ years' experience)
Skills and Knowledge
o Required Skills and Knowledge:
o Automotive industry processes - Manufacturing, Assembly, Engineering, and Product Structure (Bills of Material, Process Routings, and Basic Standard Costing concepts).
o Ability to effectively communicate abstract ideas and concepts to all levels of an organization.
o Bonus Skills and Knowledge:
o Automotive EDI
o Workflow design and system development
o SQL programming language
o Business Intelligence report development
o Process mapping (including data flows)
o Microsoft Office and Visio
o Knowledge of current Information Technology and capabilities
o Project Management

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